A good idea not communicated well is like having no idea at all

Welcome to Telfer & Associates

Telfer & Associates was founded by Elissa Telfer.  We are a Communications Consultancy that specialises in persuasive communication coaching and training.  Working with both individuals and teams, Telfer & Associates helps to improve business results by assisting clients in the area of business development.  Whether you need your client facing teams to sell more consultatively, improve their presentation skills, convert more of their competitive pitches, negotiate more successfully or just be better communicators and influencers, Telfer & Associates has the skills and processes to help.


How do we go to market?

  • Running bespoke training programmes
  • 1-1 coaching
  • Consulting on live opportunities
  • Speaking at conferences

How do we operate?

  • We tailor all work to our clients' needs and desired outcomes
  • For large projects we draw on our associates and other training partners
  • We deliver work globally

Who are our clients?

  • We work at all levels of an organisation, from graduates through to CEO's
  • People we work with range from those who want an introduction to communication skills, to those who are already successful communicators and want either a refresher, or to gain insights into best practice communication and new approaches
  • We work across many industries including financial services, mining,  advertising and media, pharmaceutical and FMCG. Click here to see some of the companies we have worked with
  • Our clients are from both client facing and internal areas of the business

Thanks for visiting our site and we look forward to hearing from you  and discussing how we can improve your persuasive communication skills.

Negotiation Skills
Negotiation Skills Programme

The Telfer & Associates Negotiation Skills Programme focuses on the communication skills involved in high-stakes negotiations both internally and externally with clients.

Selling Skills
Selling Skills

The Telfer & Associates Sales Communication Skills Programme focuses on the face-to-face skills of selling to new and existing clients/customers.

Presentation Skills
Presentation Skills

Telfer & Associates Presentations Skills is a programme for presenters who wish to become more confident. impactful and persuasive.


Training Programmes

Presentation Skills

Pitching Skills

Negotiation Skills

Consultative Selling Skills


Developing New Business

Advanced Presentation Skills


Pitch Consulting

1-1 Coaching

Client Testimonials

QuoteElissa has worked with the sales teams across the BBC Advertising Group for two years now. Specifically she has helped us reach our goals in pitching and presenting big ideas of high value. She has given us the techniques to sell the value we deliver!

Additionally she has done great work with our key salespeople helping them negotiate tough deals by providing them with the insights and techiques to get the deal we want and keep the relationship in place.

Totally professional she has winning
ways that help her quickly gain the respect and admiration of people in our boardrooms.Quote

Tim Baynes

Learning and Development Director
BBC Advertising